Showing up on time, communicating clearly with clients, and keeping your word SHOULD be the standard in this business. Unfortunately that is not always the case. The most frequent complaint we hear about our competitors is that basic good-business and interpersonal skills are often lacking, and this is why Conklin and Sons is different. We pride ourselves on clear and honest communication with our customers. These are relationships we value. We will be impeccable with our word, show up on time, communicate clearly, and be honest.